I’m very dissatisfied with the result. It’s really bad business when people have to go to such extreme. I as an individual made the complain not just because but because of how bad I was treated. I guess next time I know what I must do. Certainly I will not be recommending any people to JCpenney Optical at Downey. I will certainly not go their anymore. I spent so much money their and time, now I have to get another pair not because I don’t have one but because the pair that I have causes much pain on my nose and around the ear of which I have to keep taking them off every half hour.
Until it happens to the individual of the pain that one goes through and how one is feeling. Then one can understand one the person is going through. It’s like when a person is sick and the other is person is not. The other person who is not sick will not find out how the sick person feels until it happens to that individual. Even if I don’t get of what I was supposed to get, the bottom line is that I just want to get my point out as the business that was brought upon me at JCpenney Optical in Downey. In all I appreciate you going to the effort but only the customer knows of the frustration that one has to go through.
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