I ordered dish about a month ago.And I asked for HD tv in two of my rooms out of three rooms.I ordered dish because they have the most HD channels for your money .
But anyway I asked the person 3 to 5 time will it be HD .She said yes more then once to me.it cost my $225.00 to get it started up because of my credit.But I felt like it was worth it .I Had to wait 3 weeks to get it.
But that was okay.anyway the installer came and put it in he didnt know what room they went in I told him the HD tv goes in the living room and the bedroom and the other one W/O HD goes in the other bedroom.
after he finish .I ask him about the HD channels .he said the one bedroom and the living room are the only one with HD, I was happy with that and sign the papers .that was on a Sunday.
I went to church a little while after that.when we got out I came to watch the tv and notice it was grainy looking I didnt think to much of it .it was kinda cloudy that day so I just blew it off.the tv in the bedroom look fine but grainy but it’s not a HD tv.
the next few days it just didnt look right to me.I check to make sure it wasnt nothing blocking the dish.I did notice the tree in my yard was kinda in the way.so I waited a couple of weeks to trim it down.it didnt help.so I check the signal bar on the dish reciever.
it was a little on the low side.I call dish and they said that signal was okay.so I asked her about my service and she said I didnt order HD.I asked her to check my order again.
she said I didnt ask for it again.I told her the only reason I got it was because brought a new TV and it was a HDTV and I really wanted the HD receiver that the only reason I called in the first place,I had the antenna tv and it was very clear.she said she was sorry and she could give me HBO free for a month.I told her I didnt want it if I couldnt see it any better then what I had .she said I could buy it for $399.00. our buy it on Amazon for $ 135.00 .
I told her why would I buy it if I order that anyway from the beginning.I just just got tired of going around with her and the other people I call since that time.I could cancel my order but I have to pay for it anyway for the next two years.I dont know what to do .Im stuck with this .
and nobody seem to want to help me.anyway they will get there money with HD our without it.so thats my complaint.I hope you our somebody will help me solve this problem.there our other things I can say but I wish you guys would get it together nobody have my right order from the beginning if you guys recorded this converstation from the beginning you would see that I did order the HD .did you just run out of the HD reciever and just tried to pull one over on me.
every person want me to buy one ,I may not want this service after the two years and I will be stuck with the recieve and cant use it.
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