It is Sad Of your Company Someone I had been a member of for many years, I never missed one payment while with your company not one. I took photo’s of all the equipment that I sent back to you, I did all I was supposed to do with your company but now my credit is ruined after being a Great Customer of Your company. You have stated that I did not pay my last bill when I know what I did and even sent copys of the last statement that I paid the last bill but you all have got to fix your company that when a Customer canceled your company that the payment was done as I was told when I closed my account that I did not owe you one penny. I am a Wonderful Lady and was with your company So very long and You as well as I know I paid my last bill but someone in your Billing department made a mistake and Now you have my credit ruined because you said I did not pay my last payment when I did. But still you put my last bill that was paid in my Credit that I worked so hard to fix due to raising four children all by myself that are all now in there 30′s. I fixed my whole Credit up and then being a Dish network customer for years paid my bills through the money I set up to come out each month. I did not owe anything not one penny as I was told when I quit your company then you call me 8 months later with a Bill saying that I did not pay my bill the last one. I am beside myself that this company could do something so Horrible to a customer who was with you for Many years paid her bills on time. Or before time was up and then you state 8 months later I owe you. How do you wait that long and say I owe you money when I do not and know that.. There is a mistake in your company somewhere! This should never have happened not one day. Due to You know I paid my last bill but someone in your accounting department made a huge mistake and charged me all over again for a bill I DO NOT OWE.. No matter who I talked no matter what I did to fix this you still said I owed you money look my name up you will know what happened if You just looked. Take this bill off my Credit Please so I can have my Good Name back. As it was taken due to You saying that I owe you when I do not. I am asking that you just take this off my bill.. That you have something wrong and that I was a Wonderful Customer. If you ever want me to come back I would take it off and hope that I decide to come back to you. But how could I do that when You say I owe you money I do not owe. Please be kind as I was for SO long with your company for I DO NOT OWE anything. I have cried and cried over what had been done to me and I wonder if That really matters but What has been done to me is not something I would have done when I had such a good thing going with your company then you tell me Everything is fine your bill is paid and you can continue to move on in your life when I quit your company it was due to not being able to afford it anymore due the fact that I do not watch TV anymore so I thought I would quit so when I called They told me your company who ever I called no worry your paid up just send the equipment back as I did. I even sent the last statement to you as I went to my bank to prove to you that I paid it after your company told me You have not one bit of worry your paid up but then you came along with a bill saying I owe you when I did not almost one year later. Please take this off my credit I am paid up and If I ever want to come back I will I was a Wonderful Customer if You look at my hookup with you when I was with you. It atomatically came out of my account when I was with you so How could I owe you when I paid each month. When my month was up I paid the last bill was even told by your company there is no worry when I asked to be turned off of Your company your company did something wrong and now Your saying I owe you. So please fix this. I have been a wonderful dish network customer and never missed a payment not one month of oweing you and I finished my term with you. SO know I am so upset at what your company did to me. I did nothing worng and everything right. But your still saying I owe you and ruined my credit. I am so hurt that a Company I had been a wonderful customer would come up with the words I owed you when I never did and paid my last payment before turning off my tv. Please help as This is something No one should go through with your company. I never yelled at anyone I never did one thing wrong with your company but You still have me in credit saying I did not pay when I did and I was told Everything was fine. But it is not. Your still saying I owe you. Please fix this problem I cannot take it no more I have done all I can. Its now up to you to fix my account and It would make me so much happy with your company that I would actually tell everyone what a Great company your company is and come back when I find I can. But for now if You do not take me off of this credit then I will suffer again. As I am now. For something I did not do I paid you up and should never have gotten another bill after that. Please look into this lets get this fixed as I do NOT owe nothing and your ruining my credit. Due to this. This is the ONLY thing I have on my credit that is ruinned my credit due to a mistake you all made not me in your accounting department after I was told so many times your ok you owe nothing your paid up we did get your last bill. But still you say I owe you fix this please and email me when You have finally fixed this so I do not suffer another day.. No company that you have been such a good customer with should hurt you like that. NOT ever.. Thank You Gerri LaGrange 32307 Pine Road Eustis Florida 32736 Thank You and I DO look forward to returning but we have to fix this problem before I Do come back to dish.. I was a Wonderful Customer if You look how long I was with you and how good my payments were you would know that there was a problem somewhere if You just look into this whole thing properly you would know that I was a Good customer and always paid.. Thanks again. I DO hope you finally fix this BIG ISSUE I am hurting so much over..
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