Tammy 458 is the rudest customer service rep I have ever had the displeasure of speaking with. She hung up on me and when I got a hold of her again she lied and said the dead air I heard was her putting me on speaker phone. She charged my credit card for an early termination fee and told me to deal with the credit card company. If this reaches anyone who can resolve this issue it will be great but I intend to write and keep complaining until I am reimbursed. Dish extended my contract without my approval or notifying me. I was told when I upgraded that I would not have to extend an already expired contract. It took four service calls to get the correct equipment for the upgrade and the ONLY reason I changed services was because DISH does not offer the level of internet service I required for my home based business.
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