Hate to write this kind of thing, but just a warning if you are thinking about subscribing to DirecTV. Check out internet sites by Googling with phrases like DirecTV complaints, reviews, lawsuits, problems, etc. It’ll open your eyes, My experience includes lousy service and the worst telephone consumer experience ever, I think – its advertising aimed at slamming cable is ironic. Cable isn’t a lot better, but this is really the pot calling the kettle out.
My latest experience is, after I canceled, returned receivers and cards, and paid my final bill, they sent me a bill for two movies I supposedly orderd on PPV five or six months ago. I did not order the movies, and rather than sit on telephone ‘service’ for 45 minutes, I’m just going to pay the bill and do what I can to warn others. Better Business Bureau ratings for these guys are among the lowest – check it out. Just not worth the hassle.
I’m not putting my name down because I suspect they will send more bogus bills.I wonder what kind of financial straits they must be in to treat customers the way they do. Shame on them.