Direct TV Complaint: Customer service

Posted: October 22, 2012 at 5:50 am

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I have Direct TV in 2 states. I have been a Direct TV cutomer for a long time. The customer service has declined exponentially. I requested the NFL package in my South Carolina home. Customer servise said yes I have it and referred me to technical. Technical insisted that I never ordered it and was extremely rude about the entire conversation.
I now know why Diect TV makes you sign up for 2 years. It’s because their employees are disrespectful and rude. Since you can’t leave them for 2 years–they really don’t care how you feel.


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This review was posted in the Direct TV complaint department.


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