Toys R Us Complaint: couponw/delivery

May 7, 2013

Ordered online to send gift off baby registry from babies r us, coupons you get in mail for 20percent off, etc, are only alllowed for in store use, unable to attend event, so babies read more...

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Toys R Us Pricing Complaint: Misleading price signage

April 13, 2013

Today I was at Toys R US located at 340 New Town Square, Toledo OH 43612. I was looking to buy a princess canopy toddler bed for my daughter. There was a clearance sign posted by each read more...

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Toys R Us Complaint: Stolen Money from me

I took my two kids to Toys R Us today at the Bloemfontein branch. My little son was looking at some books and placed his wallet on the shelve. He turned his back and when I asked read more...

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Toys R Us Complaint: shipping rates are very high

April 12, 2013

I was making an order online- this order came to more than $100 and should have qualified for free shipping since it contained a wipes warmer, a wicker basinet/basket and stand. This read more...

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Toys R Us Complaint: Disgusted by the horrible customer service that the management and employees provide

lI purchased merchandise that isn't even 4 months old and it will not power on. It's obvious that the merchandise is defective. I am very disturbed that this is how Toys R Us conducts read more...

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Toys R Us Hotline to file Complaint: toy r us has issues

April 4, 2013

I phoned u today about my pushchair then I pick it up cos I got told they have giVen me a new seat but I have got home to find out that tthere is a botton missing that you use to take read more...

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Toys R Us Complaint: Selling Car Seat That Does Not Fit Properly In My car

Yesterday I went to your Harlow store to buy a new car seat. Id seen a few that id liked and read up the reviews on them. When I asked for someone to check my first option would fit read more...

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Toys R Us Complaint: Product and item return exchange

April 1, 2013

About a week before Christmas We purchased a Tabeo tablet for my daughter, with the extended warranty. About two weeks later we returned it because the touch screen would not work at read more...

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Toys R Us Complaint Letter: Poor return policy and standards

March 31, 2013

On the 1/2/2013 I purchased a silver cross micro pushchair from toys r us purley branch. Almost after a few days of using this pushchair I noticed the left hand wheel wasn't touching read more...

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Toys R Us HQ Complaint: No Skylanders For Sale

March 22, 2013

Every time I walk into the Babies' r us / Toy's R Us in Midland, TX they have nothing in stock. I lived in the DFW area and was shocked at how poorly this store is managed and stocked read more...

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Toys R Us Executive Complaint: worst treatment of employees

March 20, 2013

The R Us company is a heartless company. The employees are paid next to nothing and there is nothing but bias and hypocrisy for the people who work there. I've been in many times and read more...

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Toys R Us Complaint: One pissed off customer

March 18, 2013

Went to take back a pushchair purchased as a spare one that was not cheap, £120 one. It went off to the right and brake would slightly come down when pushing my daughter along, didn't read more...

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Toys R Us Complaint: Reimbursement for shipping of defective item

February 26, 2013

I bought a bed online from Toys R Us in January. Ref. #130116-006616. I paid $342.72 for the bed, tax and shipping. When we assembled the bed, a railing was cracked and one of the read more...

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Toys R Us Complaint: Paid for by undelivered merchandise

February 20, 2013

On December 4, 2012 I placed an order for 2 items for my Grandchildren for Christmas. I live in the USA and my grandchildren live in Melbourne, Australia, so I placed the order through read more...

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Toys R Us Complaint: Incompetentcy on part of Staff/Management

My mother purchased a Nintendo 3DS game system from Toys R Us at the end of December for my daughter for Christmas. My mother leaves for Florida until March, so she purchases XMAs gifts read more...

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Complaint Against Toys R Us: wow the service

February 6, 2013

Well with the trade in sale going on the minnetonka MN store told me I could order the safety 1st double stroller online and still use the 25% off but when the time came they don't read more...

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Toys R Us Complaint: Babies R Us Revies by Parents

February 5, 2013

Hello I was just at your storein Kitchener to purchase 3 separate gifts from 4 different registeries and had the worst experience. First of all, I printed the registeries which all read more...

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Toys R Us Shipping Complaint: $30 in Shipping Scam

January 26, 2013

I just wanted to let you know that it is really stupid that some things do not qualify for free shipping even after you spend $79 dollars or more. I was interested in ordering the glider read more...

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Toys R Us Thomas the Train Complaint: Misleading sales assistant

January 12, 2013

My disabled mother was misinformed by sales assistant on floor when explaining Thomas the Train train table and accessorries. She was told in front of me that the train table came with read more...

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Toys R Us Customer Complaint: Horrendous Business Practices

January 11, 2013

Is it common practice for your employees to lie through their teeth when it comes to hiring Team Members? I worked for the "R" Us company from early September until Early January. read more...

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  • Toys R Us Complaint Center - everything about product issues


How To File A Complaint With Toys R Us


Make your complaint to Toys R Us in 2013! The previous Toys R Us complaints, problems, and customer reviews filed online. Need the official Toys R Us complaints number, email address, or contact dept info? File Toys R Us complaints online using the official complaint office today. You can also browse recent Toys R Us reviews by customers by reading below. Approved by .