Best Buy Complaint: Return

May 7, 2013

On 9-20-12 I got a tv from you and now is broke I called the 1888bestbuy number a lady trans me to the geek squad and told them about my tv and they said i was to far away to service read more...

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Best Buy Complaint: Returns

I'm very disappointed with your BestBuy store# 282 located at 1701 Belmont Ave in Baltimore, MD 21244. I purchased a few items on 4/19/13 for $325.19 receipt# 0282-060-0797. Today read more...

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Best Buy Complaint: Terrible customer service at store

April 13, 2013

I was in the Best Buy store in Tyson's Corner, Va. I needed help in the car stereo section and no one was there. I waited a few mins for someone to show up but no one came. I finally read more...

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Best Buy Complaint: NJ Tax Exempt Application

March 19, 2013

On Fr1day March 15, 2013 I went to the Best Buy located on Route #1 Woodbridge, NJ. This was my second trip as they informed me the first time I need to bring my New JerseyCertificate read more...

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Best Buy Complaint: not sending my product

February 25, 2013

Since last 2 to 3 months i have paid Rs.399/- in 100 BEST BUY CONTEST through my ICICI credit bank. These people have taken my money & are not sending my product. On friday I tried read more...

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Best Buy Complaint: riped off

February 24, 2013

after 6 trips to best buy in bastrop tx. at 60 miles one way. not only was i miss lead by the geek squad but after talkied into what i thought would be a good deal for two years contract read more...

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Best Buy Complaint: Awfull service at bestbuy.com

February 21, 2013

I ordered 2 Canon PG 210 cartriges at bestbuy.com on 02/04/13(order BBY01-554979054232). One cartrige is ready to pick up in the store. Nobody knows about the second cartrige. It is read more...

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Complaint Against Best Buy: Delivery and conection

February 8, 2013

About 3 weeks ago we decided to purchase a diswasher,convection stove,and a microwave and ref . We went to the Norridge Il store and purchased all of them !The delivery was the start read more...

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Best Buy Complaint: overcharged for computer purchase and hard drive

January 21, 2013

I recently went to best buy to purchase a computer. I paid 700.00 dollars for one. Imagine my surprise when I found out I also had to pay another 80.00 to have the data transferred read more...

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Best Buy Complaint: Horrible employees in Mountain View CA

December 20, 2012

I was picking up an online order (phone) in Bestbuy at 2460 E Charleston Blvd, Mountain View CA on Dec 19, 2012. I waited for 1.5h to be served. And a girl called Amber treated me with read more...

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Best Buy Complaint Letter Selling Broken TVs

On October26, 2012, I purchased on my Master Card, a Samsung 51” Plasma TV at Best Buy store #1538, 1202 New Brunswick Ave, Phillipsburg, NJ 08865 as a gift for my son. When he opened read more...

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Best Buy Geek Squad Review of Support Policy

December 12, 2012

Roughly one and a half months after I purchased webroot anti-virus I get time to install the program and then come to find out that the coverage started when I bought the software not read more...

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Best Buy Complaint: free delivery scam of television

December 11, 2012

We bought a television from Best Buy this week. We asked if they had free delivery. We were told yes, and I actually brought this up several times: "yes there is free shipping" I was read more...

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Best Buy Complaint Letter: Product lost in shipping

December 6, 2012

I recently order an x box holiday bundle from y'all. You have already charged my account and been paid for. I was supposed to receive this product on December 4. I placed the order read more...

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Best Buy Corporate Complaint: Poor repair service

December 5, 2012

My laptop is currently in your repair shop. I had it sent in the week before last with main issues being Internet connection loss and monitor going black. Hey called and told me the read more...

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Best Buy Complaint Letter: Sale items not as advertised

December 3, 2012

I received a email from Best Buy about a 2 day. I go to the store the first day early ato pick up a I pad that is on sale for 100.00 off. There are none in the store and none in any read more...

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Best Buy Complaint: annoying 2:30 am text messages

I am EXTREMELY unhappy with this company. I recieved a text message at 2:30 am about something i did not sign up for. My phone number is on the DO NOT CALL LIST, yet somehow i was contacted read more...

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Best Buy Complaint: Black Friday Advertised TV Prices

December 1, 2012

On the day before all the black friday shopping was to take place I got on line and saw what I thought was a great deal on BESTBUY.COM. They had advertised a 55 in samsung 1080 240hz read more...

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Best Buy Complaint Letter: Very Rude Customer Service

November 30, 2012

Hello, I live in Central New Jersey and work in Menlo Park Mall. On my break around 2pm I stopped into one of Best Buy's Mobile stores that we have to check out the tablets. I am in read more...

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Best Buy Complaint: Poor Management and Treatment

November 27, 2012

When I went to retune a cell phone on 11/24 which I bought 11/10 Best Buy wouldn't take it back. They saids it was 15 days. After calling Sprint and getting the ok to return it, we read more...

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Best Buy Corporate Complaint: Terrible company policy

November 25, 2012

Bought a laptop today, got home and found it was an out of box defect. Returned to Best Buy with the product to exchange and was told there was another one back in the Comm dept., but read more...

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Best Buy Black Friday Complaint: Scam Sales of TVs

November 23, 2012

This is to inform you that , you and your best buy black Friday sales can take a hike, it is such a shame that my wife and son camped out since Sunday night ( 11-18-12) with hopes read more...

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Best Buy Complaint: Price Reduction of 55″ Signia TV

November 21, 2012

I bought a 55" Signia TV and I was told that I could come in the Saturday after Black Friday to get a discount if the item went on sale. On Thursday, 11/15/12, Best Buy listed the same read more...

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Best Buy Complaint: Warrenty rip off by employees

November 20, 2012

2 1/2 years ago i bought a asus laptop from bust buy and was offered the exted warrenty that would start after the one year warrenty ended And I didnt git it cause i figured i would read more...

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Best Buy Complaint: What is the Store Return Policy?

On Saturday I returned a not working PS3 that I had bought about 9 months earlier. I also bought a 2yr. geek squad warranty. My PS3 was taken, and I was told I would recieve a replacement read more...

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Best Buy Complaint: very rude employee

November 3, 2012

On 11-1-12 around 8:00pm I was in one of your store at : BLOOMINGDALE IL (Store 304) 350 W Army Trail Rd Bloomingdale, IL 60108, I had some question about your new AMAZON matching read more...

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Best Buy Complaint: poor service of install department

October 30, 2012

after purchasing a radio on thursday found out the harness needed for install was not available i was told that the taylor store had the harness and that the harness would be picked read more...

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Best Buy Complaint: Poor {no} Service

October 22, 2012

I went to talk to someone about the Jitterbug phone. There was 3 workers in the area. Two was setting at a table with people setting in front of them filling out papers. The read more...

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Best Buy Complaint: Not Treating the Customer Right

October 17, 2012

I bought an I Pad for my wife in March of 2012 and was told I has to have this Sprint device to get Wi Fi. Come to find out I did not, I could use my own cell provider ( T-Mobile). read more...

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Best Buy Complaint: car audio

October 8, 2012

I bought a Kenwood car stereo for my wife's birthday hoping to get it installed to surprise her. The sales associate told me they had to order the mounts for it and they would be in read more...

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Searches Related to Best Buy Complaints

  • Best Buy Complaint Hotline - hotline to file a complaint
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  • Best Buy Complaint Letter - write a letter voicing problems
  • Best Buy Complaint Email - email feedback to corporate executives
  • Best Buy Complaint Center - everything about product issues


How To File A Complaint With Best Buy


Make your complaint to Best Buy in 2013! The previous Best Buy complaints, problems, and customer reviews filed online. Need the official Best Buy complaints number, email address, or contact dept info? File Best Buy complaints online using the official complaint office today. You can also browse recent Best Buy reviews by customers by reading below. Approved by .