Verizon Employee Complaint: Problems with Returned phone

April 13, 2013

I am extremely upset with Verizon. I have been a VERIZON EMPLOYEE and customer for many years. Let me start by saying that back in December 2012 my husband Droid incledible 2 stopped read more...

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Verizon Phone Lines Service: Complaints about Phone Agents

March 24, 2013

I have called numerous of times trying to settle a matter of all my phones my line my husband line and our daughter line. For some reason the phones all three lines will come-on and read more...

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Verizon Contract Complaint: Phone service dis-activated

March 18, 2013

I tried to enter into a Contract with Verizon and keep my same phone number and I was told that my phone service with T-mobile was dis-activated and Verizon was not able to activate read more...

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Verizon Complaint: Billing problems with my contract

March 17, 2013

I am still getting a one bill from Verizon (combination of FIOS and cell phone bill). I do not want it, never ordered it. The once call was supposedly cancelled initially on 10/1/2012 read more...

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Verizon Signal Complaint: no signal or weak signal

February 26, 2013

I am in Killdeer ND., and I have ur 4glte wireless system for my laptop and it wont hold any signal and the system is so slow,, I don't think I am getting my money's worth and I don't read more...

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Verizon Complaint: Refusal To Honor Their Customer Service Agreement

February 25, 2013

We came to the Verizon Wireless store in Lancaster Ca., because I had a problem with my cell phone service. We talked to a sales representative named Celina. Instead of resolving read more...

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Verizon DirecTV Triple Play Complaint: wireless router

February 24, 2013

My husband recently decided to switch to Directv & verizon, triple play. things were going ok, until last week when the tv sreen had a pop up stating that a wireless device was read more...

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Verizon Complaint: Wont respond to multiple request

February 21, 2013

We have been going on 4 months of trying to transition into verizon services. Daneille Jenkins will not call me back or email me back. she simply ignores me and our company after many read more...

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Verizon Complaint: Fed up with Verizon Wireless

February 20, 2013

We have had nothing but problems with Verizon since we singed up for their Internet service. When we try to pay our bill via Internet it says the account number is invalid. When we read more...

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Verizon Complaint: return my funds

I have been trying to get Verizon to return an extra payment that I mistakenly made. They first said it would take 17 days. They removed the payment on the same day it was made! Then read more...

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Complaint Against Verizon: Incompent Salesperson Support

February 7, 2013

This complaint involves the Verizon store located in Mountain Top, PA, specifically Michelle, who has mismanged my new account since Dec. 14, 2012. I went to the store on Dec. 14, read more...

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Verizon Corporate Complaint: Misrepresentation of Service

January 23, 2013

My wife and I both have had prepaid service for many years with Alltel. Last year we both received a text message from Verizon stating our service would be discontinued on January read more...

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Verizon Scam Complaint: VLD Verizon World Plan Ripoff

First, I am a senior citizen. When I receive utility or any other bills, I review them, and iif found to be accurate, I pay them. I do not scrutinize every line of print on every read more...

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Verizon Complaint: Customer Service Rep.

January 18, 2013

I called Verizon at 5:35 pm January 17th 2013 from NY and a gentlemen by the name of Bob Pierce picked up. He was very rude and did not help me at all. I was telling him about my issue. read more...

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Verizon Chicago Complaint: Poor account customer service

January 16, 2013

I have/had an account with Verizon. I recently went into the Verizon in Chicago, Il on 79th and Cicero to upgrade my phone. I went in and stated that my battery is no longer working read more...

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Verizon Harrassment Complaint: Harrassment by Verizon phone representative

January 8, 2013

We are not currently a Verizon customer. We were contacted a couple years ago by Verizon regarding switching to Verizon for service. We said we'd be interested if you would include read more...

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Verizon Signal Complaint: no 4G service at my house

January 4, 2013

Regardless of what the map shows, my house does not receive 4G service. I live in a Bermuda Triangle. I have one service bar. In town I have 4 or 5. I cannot use this phone. My family read more...

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Verizon Complaint: Problem upgrading to the iPhone 5

December 17, 2012

I am a Verison wireless customer, and would like to get an early upgrade to the I-phone 5 for Christmas. I talked to several Verizon representatives and they all told me that Apple read more...

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Verizon Corporate Complaint: Very poor customer service

December 6, 2012

Took my iphone to store because it was under warranty and on off button was sticking. Service rep looked at phone and stated yes their was a problem and it could be replaced but warranty read more...

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Verizon Complaint: 7 Reasons I Hate Verizon

November 11, 2012

I have been corresponding with Verizon since April 2012 to have our land line and internet service set up. First off: they delivered our modem to the wrong address - the delivery person read more...

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Verizon Complaint: unrealiable customer service

October 23, 2012

I was suppose to have the movie channels free for three months,only had them for 1 month,and only one 1 tv .They said thats not possible to have it on 1 tv and not the other.I never read more...

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Verizon Internet Bundle Review: Customer Complaint

October 16, 2012

After seeing some of the other complaints about verizon internet bundles, mine is nothing compared to theirs, but here goes! As you know, these days when you sign up with a TV provider read more...

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Verizon Complaint: The worst (or no) communication between reps

October 5, 2012

I've spent five hours with verizon today trying to resolve a simple phone number change and still no resolution. It seems to me a bit crazy that one of the nations biggest "communication" read more...

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Paying for a Verizon Wireless Billing Mistake

May 12, 2012

I had a phone upgraded using my internet upgrade. I was told by a representive to make sure and let representive in store know so that internet line wouldn't be disonnected.My son whom read more...

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Verizon Wireless Wi-Fi Scam Defective Unit

February 20, 2012

With Verizon Wireless Wi-Fi, sent back defective Wi-Fi around 11-13-11 in self-addressed envelope, I thought case was closed, now they are billing me for 269.99 for unit they say they read more...

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Verizon Wireless Scam Fios Billing Problem

February 15, 2012

im from the bronx and i have been a verizon wireless customer since 2006. absolutely no complaints until i tried verizon fios and one bill. my wireless bill is on average 300.00 per read more...

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Verizon STB Scam Software v1.9 is Slow

February 4, 2012

The new Verizon software v1.9 for standard SetTopBoxes is HORRIBLE! It is EXTREMELY SLOW and doesn't come close to the ease of use that v1.8 did. I have my controller set show "favorites" read more...

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Verizon Has Very Poor Customer Service

January 21, 2012

Verizon has extremely poor customer service. For two weeks my father in law had tried to transfer his service and could not get the phone service to work: he could call out, but no-one read more...

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Verizon Long Delays in Phone Customer Service

January 18, 2012

Yesterday my daughter and I (and my two young grandchildren) went to the Verizon office near the Costco in Mountain View to have three telephones charged currently to her account moved read more...

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I Hate the Droid 2 Phone by Verizon

January 10, 2012

I hate the DROID 2, and starting to hate Verizon. I am on my mY third replacement phone in less than a year. I returned the first one. They sent me a used phone, which was even worse read more...

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Searches Related to Verizon Complaints

  • Verizon Complaint Hotline - hotline to file a complaint
  • Verizon Complaint Number - official company phone number
  • Verizon Complaint Letter - write a letter voicing problems
  • Verizon Complaint Email - email feedback to corporate executives
  • Verizon Complaint Center - everything about product issues


How To File A Complaint With Verizon


Make your complaint to Verizon in 2013! The previous Verizon complaints, problems, and customer reviews filed online. Need the official Verizon complaints number, email address, or contact dept info? File Verizon complaints online using the official complaint office today. You can also browse recent Verizon reviews by customers by reading below. Approved by .