T Mobile Complaint: wrongful information

May 7, 2013

I was so dissapointed at T mobiles uncaring and very unfrofessional behavior. After many attempts i made to get someone to help me with my issue regarding my Galaxy II PHONE locking read more...

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T Mobile Complaint: malfunction family mobile phone. my phone

I sent my family mobile phone to the return Cntr , at 500 Lee rd Rochester New york on feb 26 2013 and was told I would have a new phone in two weeks. I was forced to buy another phone read more...

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T Mobile Complaint: Cancel contract

I have been with T-mobile for may years. My phone # is (404) 409-0454 and contract # is 657021051. I relocated to Jacksonville over a year ago. I reported to the T-mobile store in my read more...

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T Mobile Complaint: Misleading!!

I was told at Wal-mart that the bill will be month to monthI used it for the first month and had the number changed to another provider.My phone was shut off,I paid for the phone and read more...

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T Mobile Complaint: ripped off

had a past due bill that i had payed the last amount of 39.73 along with my payment of 26.34 for my new number 740-407-8591 on march 1st on march 14 i called and let them now that read more...

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T Mobile Complaint: no signal or drops without ability to reset

the tmob store on 144th ave and i 25 said my area in Lochbuie would be good to excellent. In this belief i have obtained the service - however the service keeps dropping the signal read more...

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T Mobile Complaint: unfairly charges

My name is Janika Padio I have started services with T-Mobile less then a year ago. Since then I have several problems with my phone after several calls and going into an authorized read more...

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T Mobile Complaint: Re:Service

Whom may concern T-Mobile,we have had your service for years and years,we having no good connection in our area nor going from work to home;our services drops us everywhere.At home read more...

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T Mobile Complaint: Appeal against T-Mobile New Price plans was not applied to the system In March 2013

Subject: Appeal against T-Mobile New Price plans was not applied to the system In March 2013. New Price Plans from March 2013: T-mobile Contract: 07572432335 Calls: Unlimited read more...

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T Mobile Complaint: Phone contract

I have three lines and two of my lines were not on contract only one was on contract. However, I was charged a $204 charge for number 3134146066. That has not been used or on contract read more...

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T Mobile Complaint: Highly Agrivating

On March 8th I purchased a Mobile web stick which sadly was not compatible with Windows 8, so I used the buyers remorse and sent it back. T-mobile refunded me the 90.00. In the process, read more...

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T Mobile Website Complaint: misleading information online

May 2, 2013

Ordered new phone today on an account with 5 phones. In the past have ordered numerous phones directly through the company. It was to be delivered overnight, I gave the email to use read more...

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T Mobile Account Complaint: Security Breach of my Account

April 13, 2013

My name is Perry Connor and my phone # is (407)929-8945. On Apr. 8th,2013 ,The phone # (407)929-2804 on my account called T- Mobile and took their # off my account without my knowledge read more...

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T Mobile Billing Complaint: Unfair charges to my bill

I have a pay as you go t-mobile phone. Last year my tariff included contacting my voicemail free. I had £9 credit and when I was trying to make an urgent call when my husband was read more...

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T Mobile Complaint: unhappy with service and treatment

April 12, 2013

i have 4 lines and paying over 300.00 a month. All four people on this plan hates the phones, and service. I was with sprint for 4 years and never had a dropped call. I have had T-mobile read more...

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T Mobile Complaint: Taking undue advantage of customer

April 11, 2013

Below is a letter I posted to your complaints department on 25/03/2013 which you have so far failed to confirm receipt. I strongly believe that its lack of curtecy to your customers read more...

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T-Mobile iPhone 5 Complaint: service over the pass few weeks

First of was when i had to upgrade one of my phones to the iphone 5 the lady couldnt understand me and it was hard to know what she was saying anyway i upgraded thinking nothing would read more...

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T Mobile Complaint: Extended contract without my knowledge

April 5, 2013

I have been a T-Mobile customer for almost 10 years. About two years ago their service and customer support started going downhill. I recently called and asked if I could change to read more...

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Formal Complaint Letter to T Mobile Executives

I am thoroughly disgusted at the poor customer service given by T mobile . I spent more than an 50 minutes just trying to get someone on your 150 number on 4/04/2013 . 1) I was calling read more...

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T Mobile Complaint: contract problems with wireless phone

April 4, 2013

I recently cancelled my contract with tmobile, i had only 4 days worth of service i had used and is being charged full amount of my bill, i dont think this is right, had i known that read more...

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T Mobile Complaint: Out of allowance charges for mobile

During the month of March I spoke to a Lisa in your collections department regarding my March bill. I was concerned that I had been charged £50 outside allowance of which I was very read more...

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T Mobile Complaint: changed my contract without my consent

I took a contract in January 2012 for 24 months and T-Mobile said that I can make calls to any UK number within my allowance. 3 months after joining i got a bill for calling Lycamobile read more...

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T Mobile Contract Complaint: Contract without permission

April 1, 2013

I was a T-mobile costumer for 5 years. I recently switched to be on my husbands plan and to get an iphone. I payed my final bill and was then sent another bill for over $300! There read more...

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T Mobile Dispute Complaint: misrepresentation of $700 monthly bill

March 31, 2013

Will this do any good? I don't understand how a company can operate with so many complaints. There has to be a way to resolve disputes. I'm disputing a huge $700. Bill and discovered read more...

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T Mobile Complaint: Unethical Business practices and overbilling

I recently found out that the bill I had paid off completely became a $1,500 bill in the matter or one billing cycle. They lied to me about how much they were charging me for a device read more...

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Need T-Mobile Complaint Dept: money taken from my account

T mobile have taken £450 from my account. It was a mistake on there part. I phoned there customer service only to be told it would take 14 days to have the money put back into my account. read more...

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Change my T-mobile to Family Mobile Problems

March 25, 2013

I change my T-mobile -to Family mobile on March 4th 2013.When the staff ask me about the line I told her again and again i need only one line plus i need my old phone number and she read more...

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T Mobile Fraud Complaint: I feel you took advantage of me

March 24, 2013

I was having trouble with my phone, so in may of 2012 i went into a t-mobil store on 14th and university in des moines iowa, I was not told that my contract was up, and by getting a read more...

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T Mobile Exchange Complaint: returned phone did not work

tmobile rep was at local walmart and sold me a walmart family mobile plan. told rep phone must work in east texas and he looked it up and said it would ..it didn;t so he also said read more...

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T Mobile Contract Complaint: Cancel My Contract With 3 Phones

I have a contract with t-mobile on three phones. The 1st two phones contract was to be ending in March. I added another phone. I asked before I signed up for the third phone, "Will read more...

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How To File A Complaint With T Mobile


Make your complaint to T Mobile in 2013! The previous T Mobile complaints, problems, and customer reviews filed online. Need the official T Mobile complaints number, email address, or contact dept info? File T Mobile complaints online using the official complaint office today. You can also browse recent T Mobile reviews by customers by reading below. Approved by .