Today ( Feb 22, 2012 at 12:25 PM ) I was in CVS Methuen on RT 128, I have been since January going into this store on a regular basis ( at least 3 times a week ) however, after today, I would rather travel 5 miles to another non CVS store to purchase my goods. As I was being cashed out ( the associate, whom was not wearing a name tag ) was asked a question by another customer who appeared to be in a rush, this didn’t bother me.
However her responce to another CVS associate who was behind me in line ( perhaps he was on his lunch break ) when he asked her what the customer was looking for, the following responces is why I will never shop CVS again, and I will quote her ” He was looking for the shampoo that he probably stole the other day ” the associate behind me said “What ?” then she continued on to say, well he is wearing a heavy winter jacket and its 53 degrees out, and there I stood with my down winter jacket on, as I along with thousand perhaps even millions of people are still cold when it is 53 degrees.
And with that said, I can only assume that CVS employees are trained that if it is 53 degrees out and customers are wearing winter jackets we all must be theifs. I was so dismayed by her remark that I went to the pharmacy department and obtain the district managers name and number, and he will be receiving a call tomorrow morning.
Are You Upset Or Frustrated At A Business?
- customer problems in shops