CVS Pharmacy Complaint: Worst Customer Service ever!

Posted: October 11, 2012 at 10:22 am

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Hi there! My name is Laura Tidwell. I am writing you to let you know, that the 24 hour CVS in Columbus Georgia, is disorganized, disrespectful, and trained improperly. After Express Scripts stopped working with Walgreens, I was required to move to CVS, it was my only other option. From Day one I have had repeatedly had extremely poor service, and I am fed up. I have gone up to the pharmacy, called the pharmacy, and talked to two pharmacists. I gget this recorded message routinely double filling my orders,when I went up there, they took it off automatic refill, but I was not asked if I wanted to be on it in the first place…I have only spoken with one respectful pharmacist since I have been there, and she is a floater. I have had enough! Your phaarmacy should be shut down. Your staff are horrible. Also, your teenagers running the pharmacy run around like a chicken with their heads cut off, because of the pharmacy’s poor organization. I am so disgusted with this pharmacy, it makes my blood pressure go up. I have absolutely had enough! I mean, enough! I don’t know how you stay in business!


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