My elderly mother went to get a prescription filled at the CVS Pharmacy on 13488 E eleven mile rd. Warren MI 48089. She has been on this medicine for many years.
Her psychiatrist retired so she had to go to her family physician for a script until she could find a new psychiatrist she liked. My mother went to her new psychiatrist and he wrote her a script. She took the script to CVS and they told her they could not fill it for her that day.
They then called our house later saying the Doctor canceled her prescription. I called the Doctor and he said a pharmacist named Marie called him and told him my mother was seeing multiple doctors who were prescribing her the same medicine.
This made her new Doctor think she was a drug attic so he canceled her script. I thought pharmacist were not suppose to give out personnel info without permission.
This pharmacist made my elderly mother look like a pill pusher . I thought pharmacist were only suppose to contact a doctor for verification that a script and the dosage are ligitimate. Not give away info over the phone about other Doctors she has seen.
My mother then did not have the medicine she needed. My mothers blood pressure went from 120 to 175. I had to take her to the emergency room so they could give her the medicine she needed. I believe my mother’s hippa rights were violated and I am contacteing them over this issue.
That pharmacist defamed my mothers character to her doctor and caused her to end up in the hospital. I have always been treated with respect at every other CVS I have shopped with. I am so outraged and hurt over the way the pharmacist stared at my elderly mother with contempt when she turned in her prescription. I am a loyal cvs customer and federal employee.
I spend a $100-150 a month at CVS. Because of this I have decided to take my business to rite aide.
Are You Upset Or Frustrated At A Business?