Customer Service Complaints about Walmart

Posted: February 6, 2012 at 6:45 am

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I have been shopping at the store for the past six years. It used to be great place to shop but now this Walmat happens to one of the worst managed store I have ever shopped. I have to say that this is the only retail places where I have witnessed that customers are actually leaving and not purchasing things either the store is disorganized or long lines at check out register due to poor management practice. I never seen people on supervisory position on the floor like wise other major retailer has their supervisor on the floor checking on things and their presence has always been a positive experience for shopper.

Any given time I am at Walmart usually 15 to 20 people on each line and only 4 and sometimes may be 5 cash registers are open. Ironically the store is busy with customer and this store is such a disorganized place that sometime you can not find things, staff are rude and do not know their field in retail business . Where as I sometimes shop at walmart which is near my work, I only have positive experience from that store . It is neat and clean, they always have enough check out register open during busy hours and things are easier to find or staff are willing to help customer. If you have doubts please have corpotate staff visit this store just like ashopper and collect data to validate my complaint. Thank you , a loyal walmart customer.


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One Customer Review of Customer Service Complaints about Walmart

  1. Tom Jordan

    The connection is lost and the navigation is very slow. Now Centurylink is justified in that the wires of the house are very old and need to be replaced when the Servidio they give is very poor quality. Telephone cables to change them two years ago. what is the problem. The service man!!!

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