I have had it with AT&T. Never in my life have I had so many problems with one company. I have internet, phone or billing problems nearly every month; and, I spend hours (amounting to days) trying to fix them. Why is it, AT&T, do your representatives need to disconnect my calls after I just spent 15-30 minutes on the phone with them, then to have to start all over again?! By the way, I try to be patient and as pleasant as possible and only get uptight after several tries.
I just don’t know what to do. Actually, I do.
As soon as my contract is up (if not sooner), I will definitely go elsewhere. It will be worth spending the money to get out of a contract to get out from under them. If anything, they are costing me a lot of money because I’m losing productive work time trying to get problems fixed. There, I feel better now. I would have liked to have explained how I feel to an AT&T representative; but, they would hang up on me like they usually do.