Complaint Letter to AT&T President and CEO

I have had it with AT&T. Never in my life have I had so many problems with one company. I have internet, phone or billing problems nearly every month; and, I spend hours (amounting to days) trying to fix them. Why is it, AT&T, do your representatives need to disconnect my calls after I just spent 15-30 minutes on the phone with them, then to have to start all over again?! By the way, I try to be patient and as pleasant as possible and only get uptight after several tries.
I just don’t know what to do. Actually, I do.

As soon as my contract is up (if not sooner), I will definitely go elsewhere. It will be worth spending the money to get out of a contract to get out from under them. If anything, they are costing me a lot of money because I’m losing productive work time trying to get problems fixed.┬áThere, I feel better now. I would have liked to have explained how I feel to an AT&T representative; but, they would hang up on me like they usually do.

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One Customer Complaint about “Complaint Letter to AT&T President and CEO
  1. JOE says:

    Can not call out on att phone. Got an att moron on internet that gives me numbers to call to report problem. Had to email friend. He called to peport my phone. So long, ATT.

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