I received a scam on my email in regards to fraud i unknowing deposited into my chase bank account. Chase froze the account and placed a restriction which kept me from any banking activity. in reference to this complaint I had made a debit of payable bills before any restriction or frozen account occurred and had enough money to cover my debits in regards to the fraud check now in deposited to chase. Chase took it upon themselves to pay some of my debits and place a hold on two items and when I contacted them about this matter it was explained to me I was to go to chase branch and ask for a exception form for chase to release the two payments being held into my account to continue to pay those items. Guess what?
The branch did not know what a exception form was after being instructed by the telephone banker to receive one from them. This resulted in my accounts and my itemsl not being paid. After several days went by and me working diligently with chase and the branch on 71 and Jeffery plaza , Chicago Illinois to free up my frozen and restricted account, I learned upon success that in freeing up this account a 24 hour time period had expired in regards to an exception form I never received from chase bank. In reference to this, one of my accounts in regards to the items continue to accrue interest and when confronted to chase about this matter of the interest I had to pay now, chase explained to me there was nothing they could do.
My complaint as a tax payer and in reference to banks bail outs is that why continue to bail out the banking system when they don’t even know what forms are avail;able to help the consumer for their use in regards to a case such as this. I have had to pay an extra $45.59 in which I should have never paid because of no knowledge entwined with the telephone banker and the branch and therefore submit this complaint against JP Morgan Chase Bank . {No more bailouts of our banking system}, unless the banks can be held accountable for their mistakes and mishaps, I don’t have extra money to cover additional interest because of Chase and think I should have been reimbursed because of their errors and bank practices.
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You need to help inform the American people that the Federal Reserve Corp. is an illegal, private company which controls our economy and leaders, and is bankrupting our country so they can take control.
Hello my name is Mitch Joseph my fiancé and I currently have a checking and a saving account at your bank which we will be closing and removing all of our funds from because of the level of unprofessionalism we have received from you establishment.
We have had our accounts frozen for what your customer service reps have told is suspicion fraud on a check, now I understand if there fraud you would take precaution, but the fact that no one contacted either me or my fiancé and you just went ahead and put our accounts on restriction is absolutely unacceptable, further more you put our savings on restriction as well. I am not being garnished so I know legally you should not be able to put my fucking checking account on restriction.
You people are absolutely ridiculous, putting us in a position where we cannot access out hard earned money to pay our bills or food or gas is ridiculous, I spoke with one of you reps who said it was because the check was not endorsed but after going though the paper I signed when I signed up for the account, I have possession of a booklet which states that if a check is not endorsed you will still accept it and endorse so I need to know who I need to talk to or how I go about getting compensation because we have obtained at least $100 in overdue fees one of those being a chase credit card I my fiancé’s name, all because we were unable to access our money.
I mean honestly If you suspect fraud then you contact the account holders by, phone, email, snail mail, something but you did none of that and then just froze all of my money, how is anyone suppose to feel safe banking with you guys if at any minute you can just basically freeze their funds and tell them they are basically broke. So far we have spoken with over 4 different reps and I feel like you guys are wrong and you are just trying to cover your ass.
You have no right to freeze my funds, epically my savings this is the most absurd thing I have ever seen and I going to do some more research on this because my mother in law works in an attorney’s office and I swear if there is one bit of foul play here I will take legal action, and I guarantee you this is going to hit more media networks and blog websites than you can imagine you can’t play with someone’s life like this.