Complaint Against Huggies: Faulty huggies childrens diapers

Hi I’m zaida, my baby where huggie no 2. I’ve recently bought. 1pack of huggie dry comfort NEW lock dry system and on each huggie only one strap was on! I waisted my money because the the shop where I bought it refused to refund me or exchange my huggies, this is the second time in this year that I’ve expierienced this I did send u email early january but I got no reply! So my question to you is what should I do next?? Because I’ve always only used huggies and now that I have a complain it falls on deaf ears please reply to my email or should I complain somewhere ells? Thank you!! 0736520505

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