My husband had an account wth Washington Mutual but they merged with Chase. Chase sent a letter to my house claiming that unless they hear from us, they will transfer the money to the State for being inactive. I just found out about this when I received a 1099 claiming a distribution money that I never received. I went to the Chase and asked them to correct this mistake and re-open the IRA account. They refuse to do it. I ended up payting taxes for money that the state still has it. Chase bank has closed my IRA without telling me, and it’s caused all kinds of problems. This scam has to go stop now.
I’ve been a Chase customer for many years, with thousands of dollars in accounts all over the place. It’s not reason why they can’t go into my account and clear up this mess, my money is literally depending on this. I called their customer service phone number, but got nothing but frustration in return. How else am I supposed to fix these problems with the taxes coming in April. The money still is in there, even though the letter says otherwise.
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