DO NOT EVER GET SERVICE FROM CENTURYLINK!!! They will first pull you in with all of their lies and then when you get their service, they will screw you with everything they can. First I hooked up my service with the promise of $150 gift card just for signing up. Then I was told my first bill would be no more than $110 and when I got my bill they prorated me for 2 1/2 months resulting in a $250 bill. Second I knew I was moving out of state and I was assured that I could transfer my service no matter where I went. LIE!! They had to cancel my service, I had to turn in my equipment and because of all of that, I no longer qualified for the gift card that originally intrigued me to get the service.
Apparently I had to transfer my service which would have happened had they been able to like they originally had promised me, but they couldn’t so they cancelled my gift card that was 1 day short of being sent in the mail. Yes that’s right!!! I was one day short of my card being in the mail, but of course they wouldn’t bother to tell me that. It just adds to the pile of lies. In short the lies and the cable service that cuts out continually are TWO BIG REASONS TO NEVER EVER CONSIDER CENTURYLINK AS YOUR SERVICE PROVIDER.
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today i called and got my 150.00 credit to my account. was promised a visa gift card since oct. for some reason the company that was to issue these cards weren’t doing it. so just call century link and they will honor u with a credit on your bill took a few months but it was worth the wait