Century Link Rep Promised Me a Gift Card That Never Came

Posted: September 29, 2012 at 2:23 pm

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I have had Century link for 9 months. The representative at the store where I signed up told me she would take care of registering me for the gift card.

She did not. I applied on line after three months and then was told the card would be sent in Sept (nine months after the initial sign up).

I have not received it so I called Century Link and they said the date shown on the web site means it could be 4 to 6 weeks later as a delivery date.

They expect me to pay my bill on time but they don’t abide by their policies of prompt payment.


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