The relentless circle of useless links to locate and download the 2nd service pack for windows xp for a single HP Pavillion desktop has me praying for the day that I can afford an Apple. I really feel that the run around I have experienced in my almost 3 hour ordeal to access the service pack to be deliberate on your part. I have no other option than to write you of my extreme displeasure for the loss of all this time and no hope of seeing my PC complete it’s recovery.Each time I find what is represented as a link to download sp2 it ends up being the one for IT professionals and there is no real way to get the standalone install package.
I can not help but feel that you have no real respect for people like myself who have invested money in a product preloaded with SP1 and if there is the need to replace the harddrive….God forbid that you should be helpful in allowing us to re-install the needed second and then third packs manually. All the so called solutions to make sure the PC automatically receives the updates from the windows update website is USELESS to get this POS to update itself! SHAME! I now have a big chip on my shoulder. It will be a rude awakening when Apple succeeds in leaving you behind.It’s what you deserve.You do not repect your customers
Are You Upset Or Frustrated At A Business?
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