My boss at work said he was having burgers for lunch and i thought man a wopper junior would be nice,so i drove to the burger king closes to my work(half hour lunch break).I ordered 2 wopper junior’s w/cheese and headed back to work,after opening the sandwich wrapper i noticed wilted lettuce. After taking a cuople bites i noticed that the bun had some hard areas like when you microwave a bun, then another bite i realized EVERYTHING on the bun was the exact same hotness. The tomatos pickles and mayo were extreamly hot so i know the just nuked some old burgers that were just laying around for god knows how long.
I deceided to try the second burger figuring it would be ok but nooooooooooo it was exactly like the first one (SUCKED) now im still hungry but my lunch break is done so i can’t even go back to complain to them. We were at Burger king store #07771 today for lunch at 11:43. I though that I was ordering two meals with the prices on the board. The person at the register never really paid attention to what I was saying or what I was saying. She charged me for 1 meal and 1 sandwhich. I told her I wanted two meals and so she charged me for fries and a pop which ended up costing me more than the meals would have. The food was soo soo.
I just felt that if she didn’t know what she was doing she should not of been at the register. She had to ask someone else three different questions just while taking my order. I know that it only cost me $3.00 more but I know that I will not be eating there any more. The prices are higher that we like as well. Just felt if I got ripped off how many others did as well when an employee is not trained properly.
I do not know the store number of my complaint due to no receipt, which apparently happens to be a reoccurring thing in Burger Kings in PA. I was at the drive through at about 11:30. Its right across the street from my work and I go there when I don’t feel like cooking. It took forever for them to take my order in the line for drive-thru. There were 4 cars in front of me and 3 behind me. Finally, when I got up there I saw one boy. The person taking my money. He was the only one I saw the whole time.
I know the cashier is probably one of the best there. His name is Randy, and he’s always polite and gives good service. The Burger King on New Falls Road in Levittown is in some serious need of late night employees. They are under prepared for what they are getting into and the wait is ridiculous. I’m just glad Randy was there to serve me. I will not be going back again though, because this service is constant.
I have been a customer for this restaurant frequently until tonight… The past few stops at this restaurant have no only completely screwed up my orders but I have finally reached my last straw with dealing with them… The last couple of times, including tonight they have given me a completely different order than I asked for (i.e. no cheese as I am lactose intolerant, or extra pickles which I get none…) If it is supposed to be “Your way” as described in the ad campaigns, why is it their way.
When I live 30 minutes away from this restaurant and I call to complain they pick up the phone tell me they speak no english, hang up and then revert it to a fax machine every time I call back… Then I call their customer hotline to complain and they tell me they are closed call again some other time…I will NEVER EVER go back to a single burger king even if I was starving and being an Iraqi war verteren u can say thats alot….If this is the freedom I stood up for why cant I get some decent service in a place I want to eat in…
My wife and I have on many occasions stopped into your restaurants while traveling and on the go. We were on a return trip from Oregon through Coure’dalene Idaho to our home in upper Idaho on the 6th of July 2011. We stopped in your local store at that location and were shocked at how the location was run, the place was in no way kept up to standard. The men’s washroom was not serviced, neither washroom had paper towels, the windows were filthy, the garbage was pouring over at the exit door just outside in the parking lot. We have been to your store many times in Sandpoint, never saw this mess.
I request nothing other than I sincerely hope you look into this situation and see that the management is told of our findings. Yours truly, Bryan and Sarah Ferguson. P.S. the lettuce in our burgers was thrown away it was so brown…..
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- why do i get the fax machine at burgerking everytime i call