Boost Mobile – Bad Service and Phones

Posted: November 14, 2011 at 4:06 am

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I bought a boost mobile phone in California in July. I’ts a Samsung Prevail Galaxy. The phone keeps running out of memory and come to find out it only has 151MB of internal memory which it isn’t enough to even run the operating system. The Sprint Network doesn’t work in my area and I was told it would. The 2GB memory was missing from the package and the phone seems to be defective. It was to come with 512MB of internal memory. I trued for 2 hours tonight to talk with boost about the problem the Saves team keeps hanging up on me. George whom I spoke to last said he was a supervisor above the saves people and he also hung up on me.

I was not abusive or vulgar with anyone, they just saw that I couldn’t be resolved with my current issues. I’m in the process of filing a complaint with the Federal Trade Commission, and the BBB so other consumers don’t get ripped off like I’m being done.


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