Dear Sir, Subject: Heavy expenditure on my BMW CH 04 C0051 repairs with following details. Make-BMW,Model-CKD525d Sedan, Engine No.23246608,VIN-WBANX5030CY95177
I bought BMW Series-5 sedan in the year OCT’07 from Krishna Automobiles, Chandigarh(India) and little did I knew that I would be repenting my proud purchase so soon.
I also own one Merceded E-Class and one Audie-A6.Ever since the purchase I have been getting the service & repairs from the authorized show room i.e.M/s Krishna Automobiles only.
In the month of Feb’12,car had a problem and I had to shell out a whooping amount of Rs.1,20,000 on its repair. In the month of April’12 on 11/04.12 the car was sent for servicing and again Rs, 29,682/-was the bill having Invoice No.SIP120077.
Hardly a fortnight had passed that on 26th April’12 the car developed a major snag of steering jamming while it was moving and with lot of difficulty an accident was avoided otherwise it would have been a horrifying accident with my mother inside.
It certainly is an irony that after spending nearly 45-50Lac on a car of the BMW reputation it is unheard that this car would develop a snag of Jammed steering which is very horrifying. I think I have really made a mistake by going in for BMW and I am totally disillusioned. I had to spend another 61000/- on getting the steering repaired.
I would like to know if you people can do something for such high repairs ,faults and the latest one is catastrophic and not heard of. Here I would like to know at the onset how do you decide to compensate me for the huge expenditure incurred on my car. You can check the repairs undertaken on my car by taking out the History Card from your system.
Unless I hear from you people very soon I would have no option left but to go to Consumer court for the recurring problem being faced by me apart from the drain on my pocket which till date from Jan’12 to April’12 has come to approx.2,80,000/-in the last 3 months only and not counting the cost of the repairs before that.
Hoping to hear soon from your end with a Concrete plan/Compensation to address problem with my car which I am beginning to believe that it is a case of Manufacturing Defect in this piece .Starting from the tyre burst to AC getting ineffective initially to some funny sounds from the front grill to the Rubber of the front & back wind screen getting eroded and rain water dripping inside and which is totally unheard off.
It is a total manufacturing defect and has proved to the worst decision in my life to think of buying a BMW . I would not suggest to any of my friends or to any of my relatives to go in for this reputed car of German make.
Are You Upset Or Frustrated At A Business?
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