In March 2011 I purchased for myself and family four blackberry curves, an expensive adventure, but we were excited to have them and I have maintained the equally expensive monthy fees asscoiated with the phones as we enjoy them very much. Even when we went without the phones operations this past fall due to the blackberry system crash we stood strong behind the cell phones we choose. Unfortunately these last few months I have had to question our choice. Our phones have started to freeze, to randomly scroll through text, to constantly having to remove the battery to reset the phone, delays in receiving calls and messages to not receiving the update noticifications for the installed apps.
To help I contacted the establishment I purchased the phones from, they recommended updating my OS. So I did the update on all four phones. The problems did not correct, they got worse, and one of the phones completley stopped working. I now have a sour taste in my mouth in regards to weather I did make the right choice for a cell phone. The phones have been sent for repair, yet I now have concerns in weather or not this will be a recuring issue how often will I be without a cell phone, that I use for work and still have monthy charges for.
How fortunate for me that these problems started shy of one year of ownership, as I am begining to think that the cell phone that I was so excited to have was actully a bad choice. I now have to question if it Blackeberry’s business practices to make and sell products that only work long enough to start costing their customers money. The iphones are looking very good. I would only hope that you will find a resolution to renew my faith.
Are You Upset Or Frustrated At A Business?