I purchased Blackberry 9700 on date 23/11/2010 from Spice Retail Ltd,C/211 Dada Bawa Ganga Nath Market,Munirka Village of Rs.24,350. After 2months,i.e, in the month of Feb only i started facing problems in handset like keypad not working,camera not working,phone getting hang very badly.I then went to Gurgaon service center they kept my phone for about a week & rectified it. I faced lots of problems in that week but still i was thinking that now my life will be hassle free but it was my default that i thought like this.Work order no-gur/bb/11/04048
Again after 3months,i.e,in the month of July,i faced the same problem.Then again i have to went to Gurgaon service centre for the same.Now they are making their own stories that handset have problem due to water & all,which actually sounds very rubbish. When this problem happened for the first time they didn’t mentioned anything liked that. I am actually very pissed off & i don’t have time to go to service centre again & again. My phone is still under warranty & i need new handset as i am actually getting torture both mentally & financially.
I have purchased my BB curve phone on 17th of june,2011 i.e last month,I really loved BB. Its amazing 2 use. I am so used to BB,and i have started all the BB services in it. But after 2-3 days i realized that my bb keypad is little loose as well as the back body is little loose. So i visited contacted service center 10 days back and they told me that you have 2 submit your cell for 10-12 days for its reparation. It is impossible for me 2 give my cell for 10 days, because all my work is through it.. Ad now the new problem has raised that my charger is not working,so i have 2 charge my cell through laptop, that is really irritating. I have heard so good about bb and now i am facing these problems, this was not expected from Blackberry company.
I am badly frustrated & you are forcing me to take some step towards me or your company.
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