I have been a gold member for many years and over these years have rented many many vehicles from Hertz. After my last experience I will not rent from Hertz again but I will share my experience on every web site, blog, travel site and everywhere else I can. Our vehicle broke down and we were left stranded on the side of the road. The emergency help line was very rude and not very helpful and when I complained to the customer service person (named April) at the Santa Rosa rental facility I was promised she would make things right. Of course I have never heard back from her.
I understand how Hertz feels about their customers and I will share this with as many people and in as many ways as I possible can. You may have screwed me over but I will do everything possible to make sure that it is known to as many people as possible so that they do not suffer the same faith as I did. Beware of Hertz and their #1 club gold scam, it’s not worth going through the pain and terrible problems that I did with their car rental facility in Santa Rose CA.
Are You Upset Or Frustrated At A Business?
- hertz rental scams