Best Buy TV Not Working and They Won’t Repair It

Posted: September 28, 2012 at 3:21 am

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I know this will not do any good, but we purchased a new SamSung Smart TV 46 inch from Best Buy January 2012, and it has stopped working.

I have gone through the proper channels and the Business that is to fix it is out of OKC and I live in Enid Oklahoma. They only have one person who can work on a Samsung TV and he is in the hospital and doesn’t know when he is getting out.

It has been 3 weeks that I have not had a new TV, and I find it hard to believe that Samsung would use a repair business with only one person in the whole State of Oklahoma who they will allow to work on Samsung TVs.

I will advise you at this time we have purchased 4 new Samsung TV’s and one Samsung home entertainment center, but this is the last Samsung product I will purchase and that is a promise.

Mark H Boler


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This review was posted in the Best Buy complaint department.


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