I stopped by the local Best Buy to audition some audio equipment. Lots of receivers; none actually connected to anything. The clerk answered my query by saying that you don’t ned to hear the equipment, it’s the watts that matter. I was kind and didn’t laugh. When I continued by asking if there were speakers connected to any receivers, she said yes entusiastically, and led me to a display with a surround sound system where all 5 minispeakers were side-by-sideon the shelf directly above the receiver.
Then she tuned in an FM station noting that the reception wasn’t too good in the store. That was the audition. Apperantly the walls of TV and video game consoles, which you can see operate and even play doesn’t translate to audio. So I bought a revceiver from Crutchfield. They could even answer all of my questions at a level beyond my understanding.
Nevertheless I went back to Best Buy looking for Christmas presents. They had an electronic drum kit from Yamaha that looked promising. I asked a clerk if I could see one on display and he said they were only in boxes. When I asked how I could rationally make a decision without seeing the device, he told me that there were reviews on the placard advertising the drums. Again I did not laugh at him. So I didn’t buy it, but did go to another Best Buy out of town assuming that my store was just a dud. The drums were once again in a box with no display, but this time the clerk offered no further information.
You just can’t see them or try them out, I guess. I walked away and looked at a few other items when I noticed a display of audio speakers with a control panel so that a customer could actually listen before buying. Now we’re talking, just like a real audio store. I found the speakers I was interested in hearing #12, and went to the control panel. But it only went to 11. Just like Spinal Tap. I’ve seen recently that Best Buy sales are down. I’m surprised they are even in business with such rampant incompetence.
I don’t blame the clerks, they are just doing what they have been told. I have to wonder about the people in charge. Why would anyone by in a brick and mortar store when there are no advantages? So of course I asked for installation by Direct TV.
Had a Direct tv tech come out by the name of Cruz who smelled like beer now how in the world would they allow a tech to first of all drive for the company & second of all they should randomly have the techs submit a alcohol & drug test before they seriously hurt somebody he is known to be from the Hanford California area so before you order service cancel your order if a tech come out by the name of Cruz I already reported this tech to the main company but apparently they ignored me because the same tech installed my nieghbors order yesterday..
Are You Upset Or Frustrated At A Business?