On September 14, 2012, I applied online for ATT wireless and paid for 2 iphone 4s. The original package was lost by the Coppell, Texas post office, which I in turn filed a complaint with the Post Office General (and I have a copy). I then called ATT and they sent out replacement phones, but forgot my trailor number, #90, which I have said in every single conversation with them when verifying my address, and since they didnt have my accurate address, fed ex could not deliver it and I had to have it shipped back to att. I called again today (10/05/12) and got the run around for the most part, but instead of adding the #90 to my account and re shipping my phones, which service has started on already, they send me to another place which has to call me back in 24 to 48 hours. All I want is my phones! I do not wish to change my address, only for them to put my trailor number on it and reship them! I did not appreciate getting sent from department to department. No one wanted to help me get this settled, they keep passing the buck. And why schedule call backs if they are not going to do it? NOT HAPPY WITH ATT RIGHT NOW!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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- if i did not receive at&t phone will reship?
