I use an ACER ASPIRE 6930G Laptop.Microsoft was reguarily sending me service-updates.one appeared requiring a large amount of magabites,-350mb or more,I waited some days before installing.It requested 3 hours or more to install,after 3 hours it informed me it had failed to install,and switched off laptop.On restarting it would only inform me that it ”failed to install service-pack” and wouldn’t operate again.I took it to a service shop,where I was charged £35 for windows-vista-install,inc.updates & drives.
They handed it back with no programmes on it and my private files[like my T.V.licence] scrubbed off.I complained bitterly to them,and they retrieved some programmes and files[not my T.V.licence].I also had an expensive 200 hour C.D.-collection-with many rare albums-ripped to my library,that lost very detailed information and album cover-pictues,with many tracks[30-50%]develoing a fault of a 1-5 second gap,other tracks are garbeled or unclear.Because of a normal message from Microsoft to upgrade whilst using my computer,its been ruined.
What can you do about it?I obviosley hold Microsoft Responsible!
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